An individual residing in Virginia hired Timberline in March 2018 to manage a liability of $25,468.84. While the Associate was in negotiations on the taxpayer’s business account, the business owner’s personal case had also reached full assessment and was assigned in collections by the IRS. The Associate immediately took action and negotiated the personal liabilities into a Currently Not-Collectible status due to an overall financial hardship. This allowed the individual to live without fear of enforced collection action and it has the potential to save the client the entire balance due to upcoming collection statutes running their course.